Consumer information

Company and contacts

Obra Lisboa is the trading brand of Erros e Acertos, LDA, Portuguese company tax number 518003981.

Registered office: Rua Doutor Sidónio Pais, Nº6, C, 2675-503 Odivelas.

[email protected] · +351 926 334 357

This website provides general information about our services. The scope, conditions and responsibilities for each project are defined in the applicable proposal and contract. This page does not amend existing contracts.

Support and follow-up

For questions about an enquiry or a project, contact us by email or telephone. Include the enquiry or proposal reference, if available, and describe the situation and the clarification you need.

These contact channels do not restrict access to the Complaints Book or replace the legal means available to protect your rights.

Alternative resolution of consumer disputes

Mediation, conciliation and arbitration are ways to resolve consumer disputes. The competent body and access conditions depend on the case, including the contract, location, subject matter and amount involved.

See the official list of ADR bodies published by Portugal’s Directorate-General for Consumer Affairs. For information on disputes in the Lisbon area, you can consult the Lisbon Consumer Conflict Arbitration Centre and check its jurisdiction and access conditions.

Providing these sources does not constitute a statement that the company has joined an arbitration centre or limit any applicable legal rights.

Electronic Complaints Book

You can access the official platform directly. You do not need to complete the quote form, contact us beforehand or accept advertising cookies on this website.

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