Privacy Policy

1. Data controller

The data controller is Erros e Acertos, LDA, trading under the Obra Lisboa brand.

• Email: [email protected]
• Telephone: +351 926 334 357
• Service area: Greater Lisbon

Portuguese tax number (NIF): 518003981. Registered office: Rua Doutor Sidónio Pais, Nº6, C 2675-503 Odivelas.

2. Data processed

We may process the data you provide when requesting a quote or contacting us, including your name, email address, telephone number, project type and message. We may also process technical data strictly necessary for the security and operation of the website.

Personal data must not be sent to Google Analytics, Google Tag Manager or Google Ads. Measurement events use only technical data and non-identifying categories.

3. Purposes and legal bases

Contact data is used to respond to enquiries, prepare quotations, take pre-contractual steps and manage client relationships. Legal obligations may require additional processing. Audience measurement and advertising are activated only after valid consent.

The legal bases and their application must be confirmed during the professional review of this version.

4. Sharing and service providers

Data may be processed by service providers required for website hosting, forms, email, security, analytics and advertising, always under documented instructions and with restricted access.

Webflow, Google and Cloudflare are part of the current technical architecture. The complete list of processors, their roles and processing locations must be validated before publication.

5. International transfers

Some service providers may process data outside the European Economic Area. Where applicable, safeguards recognised by the GDPR must be in place, including adequacy decisions or Standard Contractual Clauses. The actual configuration must be confirmed during final review.

6. Retention

Data is retained only for as long as necessary for the stated purposes and to comply with legal obligations. Specific retention periods for each data category still need to be approved before publication.

7. Your rights

Where applicable, you may request access, rectification, erasure, restriction, objection and data portability, or withdraw consent without affecting earlier processing. To exercise your rights, email [email protected].

You may also lodge a complaint with the Portuguese Data Protection Authority (CNPD) through its official channels.

8. Cookies and preferences

The website starts non-essential measurement in a denied state. You can accept, reject or manage preferences in the cookie notice and change your choice later using the “Cookie settings” control. See also the Cookie Policy.

9. Updates

This policy may be updated when services, providers or legal requirements change. The date of the published version will appear at the beginning of the document.